Return and Exchanges
We are happy to exchange any UNOPENED products within 30 days of the original purchase. On rare occasions, there may be a product with ingredients to which you are sensitive.
Any original shipping fees are non-refundable. Please allow up to two weeks for the exchange to be processed.
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Customers are responsible for return shipping charges unless the return was a result of damage or error. Please return the product via UPS or US mail. We are not responsible for return packages that may be lost or damaged in transit; we recommend using a shipping method with tracking and insurance. Retain your shipping receipt for proof. All exchanged merchandise must be in its original packaging and have the original sales slip enclosed.
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We appreciate your assistance and understanding in adhering to our policy. Please remember that we reserve the right to refuse a refund on any exchange shipment. Multiple exchange requests are subject to our review and a maximum of three exchanges per rolling year/365-day period are allowed per customer, after which they will no longer be able to exchange items. We reserve the right to deny multiple exchanges on products purchased and exchanged more than once.
Exchanges that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed upon request.
Allergies: Please call and speak to a healthcare provider at Care Family Health Center to discuss the use of the product and sensitivity within 10 days of the original purchase. Photographs of the reaction will be taken for submission to the product manufacturer.
If you have any questions or would like to arrange for an exchange, please feel free to contact us by email at Carefamilyhealthcenter@gmail.com.
Non-Returnable Items
Any special-order items, clearance items, final sales items, or multiple quantity items that require a separate order are considered final sale and non-returnable.
Care Family Health reserves the right to change and update this return policy at any time.
Broken/Damaged Items
Once your order arrives, please examine it for any damage that may have occurred during shipping. If a product has been broken or damaged during shipping, we sincerely apologize!
Please contact us immediately to get instructions. Please keep the box, packaging materials, and damaged items for inspection by the carrier. If this is not done promptly and correctly, we are not responsible to exchange the damaged items.
Privacy & Security
Thank you for visiting Carefamilyhealth.com. We are committed to protecting your privacy. We do not sell or distribute your name, email address, or other personal information to 3rd parties. We handle every patient’s information securely, under our HIPAA compliance guidelines, and treat our online customer’s information with the same importance.
Information is collected during site visits and during the purchase process. Site visit information is used internally to help enhance the overall Care Family Health Center shopping experience. Purchase information is maintained in account form as required to engage in secure e-commerce. If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. Your information is not shared with any other company.
You must provide contact information (such as name, email, shipping, and billing address) and financial information (such as credit card number, and expiration date). This information will be saved to your customer profile and will be used to complete your purchase. Your credit card information is encrypted and not saved on our system. The last 4 digits of the credit card, if you choose to save it during the checkout process, are saved directly on the credit card processing system server, which is secure and encrypted.
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Users who create accounts or purchase products may receive communications via email.
Carefamilyhealth.com does provide links to other websites but is not responsible for the privacy practices or content of these other sites.
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If users have any questions or suggestions regarding our privacy policy, please send an email to Customer Service at Carefamilyhealthcenter@gmail.com.
We honor Visa, Mastercard, American Express, Discover, and Paypal. We do not accept international credit cards.
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Disclaimer
The information on this website is not intended as medical advice. For any medical condition, you should always consult a physician or healthcare provider. The statements made are for educational purposes and have not been evaluated by the FDA. These products are health and beauty aids and are not meant to prevent, treat, or cure any illness, disease, or condition.
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Product ingredients listed here are subject to change. You should refer to the product packaging for the most updated ingredient list. We do our best to keep the ingredient list up to date but sometimes manufacturers change the ingredient list without updating resellers. If you have any questions about a product please email Carefamilyhealthcenter@gmail.com